View My Student Account – Nyc Schools Account Nycsa

The DOE creates a student account for every single New York City public school student, including 3K and Pre-K students. With your DOE student account, you can access an array of DOE technology platforms, including:

TeachHub,iLearnwnyrails.orgGoogle for Education,Microsoft Office,Zoom,and more.

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Activate Your Account

If need to activate your DOE student account for the first time, you must go through your school. Your school can activate your account by setting a password through the Student Password Reset Admin tool and then providing the password to you.

Once you have a password, sign in to the profile management tool (below) and:

Reset your password to something unique,Add alternative contact information,Set up a PIN (optional), andSet up security questions (optional).

If you are the parent or guardian of a very young student, it”s up to you if you want to create a PIN and set up security questions for your child”s DOE account. Doing so will allow you to unlock their account in the future if they get locked out. If you don”t, you can contact your child”s school for assistance.

Manage Your Account and Password

You can manage your account and password through the Student Password Reset tool.

If you know your username, click on the “Password & Profile management” link.Enter your username and password.Click Log In.See below for instructions on how to reset your password and update your profile.

You can also access the tool through TeachHub:

Enter your username and password.Click Login.Click on the user icon on the right top corner.Select “Manage Account”.

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You will be directed to the Profile management page.

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Personal Information: Here you can enter an alternate email address or a phone number. (Your name, DOE email address, and username are pre-populated and you cannot change them in this tool).Reset Password: Change your password.PIN Reset: Manage the PIN number for your account, which will help verify your identity when you’ve forgotten your password or need to retrieve your username.

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Security Questions: Manage the security questions, which will help verify your identity when you’ve forgotten your password or need to retrieve your username.

2. Forgot Username/Password?

Go here if you have forgotten your username or password. But please note: You must create a PIN and set up security questions first, before you can use this feature. If you are locked out of your account now (and have not set up a PIN or security questions) contact your school. They can reset your password and get you back into your account.

Update Your Personal Information

To edit your personal information:

Click on the Personal Information tab.Enter an alternate email address (for example, your parent or guardian’s wnyrails.orgSA email address, or a personal email address) or mobile phone number. You must enter at least one. You can enter both, but it is not mandatory.Click on Save Changes.That”s it! A confirmation email will be sent to you, your assigned teacher’s email, your parent’s/guardian”s wnyrails.orgSA email (if available), and to the alternate email address you provided.

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Change Your Password

This section applies to updating your password when you know your current password. If you have forgotten your password, see the section “Reset Your Password or Retrieve Your Username (If You’ve Forgotten It)” below.

To change your current password:

Click on Password Reset.Enter your current password.Enter a new password.Confirm the new password.Click on Save changes.A confirmation email will be sent to you, your assigned teacher’s email, your parent’s/guardian”s wnyrails.orgSA email (if available), and to the alternate email address you provided.

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Create or Reset Your PIN

The process for creating and resetting your PIN are the same:

Click on PIN Reset.Enter a new PIN.Confirm your new PIN.Click on Save Changes.That”s it! A confirmation email will be sent to you, your assigned teacher’s email, your parent’s/guardian”s wnyrails.orgSA email (if available), and to the alternate email address you provided.

Set up Security Questions

Click on Security Questions.Choose three questions from the drop down.

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Enter an answer for each of the questions you selected.Enter your current password.Click on Save Changes.That”s it! A confirmation email will be sent to you, your assigned teacher’s email, your parent’s/guardian”s wnyrails.orgSA email (if available), and to the alternate email address you provided.

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Reset Your Forgotten Password or Retrieve Your Username

Note: You will only be able to use the forgot password/username feature if you have created a PIN and set up security questions. See the sections above for instructions. If you have not set up your PIN or security questions and don’t know your password, contact your school. They should be able to reset your password for you.

Click on Forgot username/password? Enter your student ID (OSIS number). Enter your date of birth (DOB). Enter your PIN. Click on Next. If you entered your information correctly, your username will be displayed. If this is all you need, you’re all set! If you want to reset your password, click Continue to Password Reset.

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Answer your security questions. You are allowed five attempts to answer your security questions. After five unsuccessful attempts, your account will be locked. If this happens, contact your school. Click on Next.

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Enter a new password. You cannot use any of your five previous passwords. You can only reset your password once every 30 days. If you need to reset your password before 30 days, contact your school. Confirm your new password. Click Reset Password.

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That”s it! A confirmation email will be sent to you, your assigned teacher’s email, your parent’s/guardian”s wnyrails.orgSA email (if available), and to the alternate email address you provided.

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