Student Link » Student Central, School Smartcard/Non

The School Smartcard and Non-MOE School Smartcard are stored value travel cards that enable cardholders to enjoy concessionary fares and purchase Monthly Concession Passes for unlimited travel on train and/or bus services.

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Eligibility Criteria

For School Smartcard:

You must be

below 21 years old; a Singapore Citizen/ Permanent Resident/ Foreigner with a Student Pass; and

pursuing full-time studies at a Singapore government or government-aided school.

For Non-MOE School Smartcard*:

You must be

below 13 years old;a Singapore Citizen; andhome-schooled or studying a full-time course in a private school.

*subject to annual extension, with the exception of Madrasah students who are entitled to four years of concession validity

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How to Apply

For Non-homeschooled Primary-level Students

If you are studying at a Singapore government/government-aided school, you will automatically receive your School Smartcard from your school.

If you are studying at a private school, a wnyrails.org officer will give you a call once your Non-MOE School Smartcard is ready for collection at the wnyrails.org Head Office.

Once you receive your School Smartcard/Non-MOE School Smartcard, please return your Child Concession Card at any wnyrails.org Ticket Office.

For Home-schooled Primary-level Students

Documents required:

Original copy of the child”s Singapore birth certificate/SingaporeCitizenship Certificate (a photocopy for application via mail)Original copy of parent”s NRIC (a photocopy for application via mail)1 x colour, passport-sized photograph of the child, andCertification of Exemption issued by MOE

Please submit the required documents to:

^You will not be able to collect the concession card immediately even if you submit at the Concession Card Replacement Office

Application Fee (payable at point of card activation):$3.10 non-refundable personalisation fee

Processing Time: Your Non-MOE School Smartcard will take between two and four weeks to process, upon submission of all required documents. A wnyrails.org officer will give you a call once the concession card is ready for collection at the wnyrails.org Head Office.

Once you receive your new concession card, please return your Child Concession Card at any wnyrails.org Ticket Office.

Card Activation: Head down to any wnyrails.org Ticket Office with your original NRIC/passport and make a minimum top-up of $5 to activate the card for use on public transport.

Monthly Concession Pass

With the School Smartcard/Non-MOE School Smartcard, you can enjoy student fares and purchase a Monthly Concession Pass (MCP) for unlimited travel on train and/or basic bus services (trunk and feeder services).

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MCPs can be purchased from any wnyrails.org Ticket Office, wnyrails.org Kiosk, Add Value Machine, General Ticketing Machine or Assisted Service Kiosk. Prices are as follows:

Concession PassPrimarySecondary
Bus Concession Pass $24.00 $29.00
Train Concession Pass $21.00 $26.50
Hybrid Concession Pass* $43.50 $54.00

*for both train and basic bus services

Note:

• Concession cards have to be activated and valid before the purchase of any concession pass.

• Only ONE valid concession pass can be used on an individual concession card at any one time.

• The concession pass can be activated up to seven days in advance of your intended travel start date. The validity period of the concession pass cannot overlap with that of the previously purchased concession pass.

• Unused concession pass or any part thereof is non-refundable.

• The concession pass cannot be used on Express and Premium Bus Services like Chinatown Direct Bus Services, Nite Owl bus services, NightRider services and City Direct Services. For more information on basic and premium bus services, please visit the SBS Transit, SMRT, Tower Transit or Go-Ahead Singapore website.

Card Validity Period

You can check your concession card expiry date at any wnyrails.org Ticket Office, wnyrails.org Kiosk, Add Value Machine, General Ticketing Machine or Assisted Service Kiosk.

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For School Smartcard

You can use your School Smartcard until the end of your concession eligibility period or when you are no longer attending the school. The concession eligibility period is determined by the respective schools.

After the end of your concession eligibility period, you can continue to use your School Smartcard for four more months. Primary School Smartcard holders can continue to enjoy concessionary fares and purchase Monthly Concession Passes during this period. Secondary School Smartcard holders would have to pay adult fares and would not be able to purchase Monthly Concession Passes.

For Non-MOE School Smartcard

The concession validity period of your Non-MOE School Smartcard is 12 months or up to the end of your course, whichever is earlier. If you receive your concession card before or on your course start date, your concession validity period will wnyrails.orgmence from your course start date and end 12 months later.

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Once your concession validity period ends, you can continue to use your Non-MOE School Smartcard for four more months. However, adult fares will apply.

Extension of Concession Validity Period

Please refer to the following table to find out if your concession validity period can be extended.

Extension of Concession Validity PeriodNon-MOE School Smartcard holders who are private school students
Primary School Smartcard holders &#10004- For four more months upon wnyrails.orgpletion of studies. Can continue to enjoy concessionary fares and purchase a Secondary Monthly Concession Pass for four months.
&#10004 – If your course duration is more than 12 months. – Your school will apply for the extension of your concession validity period on an annual basis, for another 12 months or up to the end of your course.
Non-MOE School Smartcard holders who are home-schooled &#10004- If your course duration is more than 12 months.- Your concession validity period can be extended for another 12 months or up to the end of your course, whichever is earlier.- Please wnyrails.orgplete and submit this concession validity extension request form via email or mail to wnyrails.org.- Extension is not allowed if the concession card has expired.
Students enrolled in MOE Special Education (SPED) schools &#x2717- Please apply for a Secondary School Smartcard.- Get the application form from your new school between December and January, if you do not receive the form from your school by then.- Submit the wnyrails.orgpleted form at any Concession Card Replacement Office.
Secondary School Smartcard Holders &#10004 – If continuing studies at a junior college/centralised institution/pre-university. – Existing School Smartcard concession validity will be extended for the entire duration of your studies. – Otherwise, the concession validity will be extended for another four months. – Adult fares will be deducted and you will not be able to purchase concession passes during these four months.
Primary 6 repeat students / Secondary 4/5 students / New ITE students* &#10004

*who have yet to receive ITE Concession Card

Please visit any of the following ticketing machines to effect the extension of your concession validity period: – Add Value Machine (AVM) – General Ticketing Machine (GTM) – Assisted Service Kiosk (ASK) – wnyrails.org Ticket Office (TLTO) – Concession Card Replacement Office (CCRO) – Passenger Service Centre (PSC)

To effect the extension of your concession validity period at the ticketing machines: – AVM: Place your School Smartcard/Non-MOE School Smartcard on the card reader. The new concession validity date will be displayed and a receipt will be issued. – GTM: Place your School Smartcard/Non-School Smartcard on the card reader. Select “Check Card” to view the new concession validity date.

Even if your School Smartcard/Non-MOE School Smartcard is on Auto Top-Up by Bank GIRO and credit card, you will still have to present your card at any ticketing machine (AVM, GTM, ASK) or manned counter (TLTO, CCRO, PSC) to effect the extension of the concession validity period.

Card Return/Refund

If you are a Secondary 1 student or secondary-level home-schooler/private student, please return your Primary School Smartcard/Non-MOE School Smartcard to wnyrails.org once you have received your Secondary School Smartcard/Private Education Institution Student Concession Card.

Upon wnyrails.orgpleting your primary/secondary school studies, there is a four-month grace period for you to return your School Smartcard/Non-MOE School Smartcard and request an immediate refund of any remaining travel value at any wnyrails.org Ticket Office.

To collect the refund, please bring along:

Singapore Citizen/Permanent Resident: Original NRIC/passport; orForeigners: Original Re-entry Permit/Student Pass (FIN); andRepresentative’s original NRIC/passport (if someone else iscollecting for you)

Once the four-month period is over, your School Smartcard/Non-MOE School Smartcard will expire and cannot be refunded immediately. Our Customer Service Office will issue a receipt for any applicable refund, which can be collected at any wnyrails.org Ticket Office after five working days.

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The refund of the School Smartcard/Non-MOE School Smartcard is not allowed while the concession is still valid.

Refunds for early school leavers can be made at any Concession Card Replacement Office.

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